Frequently Asked Questions

These FAQs are designed to help parents make informed decisions about selecting the WinSport camps that best meets their child's needs and ensures a safe, enjoyable, and enriching experience.

FAQs

Bike, Sport and Wilderness Camps

General Information

Why should I register my child for a WinSport camp?

Our camps always prioritize consistent outdoor activity, skill development through engaging instruction, and genuine enjoyment in a safe setting for all participants.

What are the camp times, and is early drop-off or late pick-up available?

Camps operate from 9 a.m. to 4 p.m. each day.

Check-in is from 8:30 to 9 a.m. after complimentary before care from 8 to 8:30 a.m.

Check-out is from 4 to 4:30 p.m. and complimentary aftercare is from 4:30 to 5 p.m.

Will this camp be exclusively outdoors?

Our camps are primarily outdoors, allowing campers to enjoy and engage with the natural environment. Indoor spaces are used to complement select activities or in the case of extreme weather, such as extensive rain, smoke, or unseasonably high temperatures.

Are there any additional fees?

There are no additional fees associated with our Sport or Wilderness Camps. For Bike Camps, bikes and helmets can be rented on a daily basis for a fee. 

What is the participant-to-instructor ratio?

Our Sport and Wilderness camps comprise of six to twelve participants for every instructor. For activities such as fire building, knife whittling, and archery, an additional coach with corresponding expertise will be present.

Our bike camps comprise of either six or eight participants for every instructor.

Also, WinSport’s outstanding volunteers are utilized to provide instructor support throughout.

 

What is the cancellation or refund policy?

Health & Safety

What qualifications will the Team Members have?

First-aid and CPR certifications are required for all instructors, along with proof of a completed background check.

How will outdoor camps handle rain?

In the event of rain outdoor camps will continue outdoors if instructors still consider it safe to do so.

How will the camp handle extreme weather?

Smoke

If smoke impacts the area, air quality will be closely monitored. Activities will be adjusted with increased breaks and reduced intensity to keep participants safe.

Lighting/storms

In the event of unsafe lighting or storms, campers will move indoors and participate in modified activities until it is safe to return outdoors.

Extreme Heat

During heat warnings, temperatures will be closely monitored. Activities will include increased breaks, more water consumption, and fun water-based games, while intensity is reduced to ensure safety and comfort.

Skills & Learning

What if I register my child for the incorrect level, or if they do not advance to the next level?

Instructors will work with each participant to meet the stated goals of their specific level. Also, an ability assessment for each participant will be conducted on the first day of their camp and make every effort to accommodate a change to a different level if deemed beneficial. All levels may be repeated multiple times to help build a solid foundation and allow your child to develop their skills at their own pace in a safe learning environment.

What if my child is outside of the camp’s age range but still wants to register?

Based on the specialized instruction and intended outcomes, all of our camps are intentionally designed for the age range provided. The experience for all participants will be optimized by adhering to these parameters. However, registration is still permitted for older children, and, younger children who will enter the age range provided within 60 days of registration. In either scenario, registration must be completed by calling 403-247-5452 as the online system will not permit age exceptions.

Schedule & Structure

What if my child arrives late?

Please inform an instructor if you anticipate a delayed arrival. Upon your arrival, an instructor should still be located at the check-in location to help direct your child to their camp. If an instructor is not present, please call the Sport Leadership office at 403-247-5403 for assistance.

Will there be rest or quiet periods during the day?

All WinSport camps are intentionally designed to be highly active. Physical, social, and/or mental engagement will be targeted to maximize learning and fun.  Nonetheless, physical rest periods will be provided throughout.

Special Needs & Inclusivity

How will participants with special needs or disabilities be accommodated?

Our summer camp instructors always endeavour to help every participant feel included. Please inform us as soon as possible of any additional support your child may require.

FAQs

Skate and Hockey Programs

Do I have to be a hockey player to enroll in a Power Skating program?

No, we also welcome ringette players into our Power Skating programs.

Do I need full equipment for these programs?

Yes, all our hockey and power skating  programs require full equipment. Please see each program page for a full list of required equipment. 

Are equipment rentals available for hockey and power skating?

No. We require all participants bring their own equipment. 

Is overnight storage available for hockey/ringette equipment?

No. We ask all participants to take their equipment home at the end of each day.

Can I request participants be in the same group?

In order to ensure participants are registered in the same group, they must arrive together and come early for check-in on the first day. Remind the instructor at the check-in desk when you want to be placed in the same group. Please note this only applies to children in the same camp or program.

What is the cancellation policy?