As the extensive renovation to the Day Lodge continues into this winter season, your visit may look different from previous years.
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This is truly a once-in-a-generation upgrade—and we’re focused on doing it right, not rushing it. After working closely with our construction partners, we’ve determined that the Day Lodge won’t fully reopen this season.
The good news is that the second floor—featuring warming areas, seating, and washrooms —will be open on opening day, December 5th. We are cooking up a plan to open the Food Court, and EIGHTYEIGHT Bar & Grill prior to the holiday season.
We are doing our best to minimize the impact and provide you with the best experience possible. We hope you will understand be patient as we work through these changes.
Guests are reminded to obey all signage as there will still be some interior construction underway in the coming months.
We can’t wait to welcome you back to see and experience the all-new space. Keep checking this page for updates throughout the winter season.
View complete map of the base area
In the meantime, here is some key information for those participating in winter activities at WinSport this season.
Accessing the second floor of the Day Lodge:
The second floor of the Day Lodge is accessible via the south side of the building this season. There is no access via the north side of the building, which has been the traditional building access. Follow the signs to enter via the West Hill access or on the east side of the Day Lodge, and take the stairs up to the new deck which provides access to the second floor.
Washrooms are also available from ground level on the east side of the building. This is the only part of the Day Lodge's first floor that will be open to guests this season.
Snow School Participants
Tentative Season Dates and Hours*
- Season: Dec. 5, 2025, to March 29, 2026
- Weekdays: 11 a.m. to 9 p.m.
- Weekends and Holidays: 9 a.m. to 5 p.m.
*Dates and hours are subject to change.
Registration
Please click here to register for Snow School
Parking
Free parking is available in the Day Lodge parking lot. Capacity in this lot will be reduced, with several spots unavailable due to operational requirements, such as a Guest Relations trailer and Warm-Up Zone trailer.
If the Day Lodge parking lot is full, additional parking is located beside Canada’s Sports Hall of Fame or in the West Overflow Lot. Each of these additional options offers a complimentary shuttle service on Friday evenings and on weekends and holidays.
Drop off and Pick Up
A new permanent drop-off and pick-up loop is now located on the southwest corner of the Day Lodge parking lot. Please note that they are drop and go zones with no unattended vehicles permitted.
Shuttles
Shuttles will be available from the West Overflow lot, Canada's Sports Hall of Fame, and the warehouse lot, to the Day Lodge, and returning to those same locations. Hours are:
- Weekends & Holidays (including Dec. 26-Jan. 4): 8 a.m.-5:30 p.m.
- Fridays: 4:30 p.m.-9:30 p.m.
The shuttle is not available to the new Servus Tube Park parking lot and entrance.
Guest Relations
A Guest Relations trailer is located on the north end of the Day Lodge parking lot for Hill Tickets, Season Passes & Information. Guests who have accessibility concerns will be assisted outside of the trailer. This trailer will be in use for the entire season.
Rentals
Skiers and snowboarders can rent equipment at the building located in the far northwest corner of the Day Lodge parking lot. Due to high demand and limited space, please allow for extra time to receive and return any rental items. Due to reduced capacity in the rentals building, a rentals Warm-Up Zone located beside the Guest Relations trailer to line up in a warm waiting area.
Check-in
Snow School check-in is located on the east side of the Day Lodge parking lot near Building 85. Please follow the pathway from the Rentals building to the check-in area. Participants who do not require rental equipment can report directly to the check-in area. As always, please watch for vehicles in the parking lot.
Food & Beverage
Limited food and beverage services will be available in WinSport’s Snack Shack, located on the east end of Day Lodge lot. We’re working hard to open the Food Court and EIGHTEIGHTY Bar & Grill on the second floor of the Day Lodge before the holidays.
Alternatively, guests can visit the Garden Café and WinSport Hockey House in the Markin MacPhail Centre (at the west side of Canada Olympic Park) for a wider variety of selections.
Viewing areas
Viewing will be limited to the designated zone near the beginner area and to the new back deck of the Day Lodge. As a reminder, no foot traffic is allowed on snow.
Washrooms
Washrooms are located on the first level of the Day Lodge, which is entered via the east side of the building, and the second floor of the Day Lodge. Additional washrooms are located in the Rentals building. These are all accessible washrooms.
Accessible access to the Day Lodge
For those with limited mobility or who require a wheelchair, elevator, access to the second floor of the Day Lodge is provided by our Guest Relations team. Please call 403-247-5454 to arrange for your escorted access.
Winter Season Pass holders & Day Ticket Users
Tentative Season Dates and Hours*
- Season: Dec. 5, 2025, to March 29, 2026
- Weekdays: 11 a.m. to 9 p.m.
- Weekend and Holidays: 9 a.m. to 5 p.m.
*Dates and hours are subject to change.
Purchasing a Winter Season Pass
Winter Season Passes can be purchased here
Purchasing a day ticket
Guests are encouraged to purchase day tickets here to save time
Tickets can then either be picked up at the Guest Relations trailer (north parking lot) or the ticket pick-up stations located in the Day Lodge parking lot (east side near Building 85 or the West Hill Access gate on the west side of the day lodge.
If you have made your purchase online, please ensure your waiver is complete prior to your arrival.
Parking
Free parking is available in the Day Lodge parking lot. Capacity in this lot will be reduced, with several unavailable due to operational requirements, such as a Guest Relations trailer and a Warm-Up Zone trailer.
If the Day Lodge parking lot is full, additional parking is located beside Canada’s Sports Hall of Fame or in the West Overflow Lot. Each of these additional options offers a complimentary shuttle service on Friday evenings and on weekends and holidays.
Drop off and Pick Up
A new permanent drop-off and pick-up loop is now located on the southwest corner of the Day Lodge parking lot. Please note that they are drop and go zones with no unattended vehicles permitted.
Shuttles
Shuttles will be available from the West Overflow lot, Canada's Sports Hall of Fame, and the warehouse lot, to the Day Lodge, and returning to those same locations. Hours are:
- Weekends & Holidays (including Dec. 26-Jan. 4): 8 a.m.-5:30 p.m.
- Fridays: 4:30 p.m.-9:30 p.m.
The shuttle is not available to the new Servus Tube Park parking lot and entrance.
Guest Relations
A season-long Guest Relations trailer is located on the north end of the Day Lodge parking lot for Hill Tickets, Season Passes & Information. Guests who have accessibility concerns will be assisted outside of the trailer.
Rentals
Skiers and snowboarders can rent equipment at the building located in the far northwest corner of the Day Lodge parking lot. Due to high demand and limited space, please allow for extra time to receive and return any rental items. Due to reduced capacity in the rentals building, a rentals Warm-Up Zone located beside the Guest Relations trailer to line up in a warm waiting area.
Hill access
For Season Pass Holders or Day Ticket purchasers who have picked up their ticket, proceed to the West Hill Access area, which is located on the southwest corner of the Day Lodge parking lot. This entrance is the only public access to the hill to begin the season.Program participants enter at the East Hill Access gate.
Food & Beverage
Limited food and beverage services will be available in WinSport’s Snack Shack located on the east end of Day Lodge lot. We’re working hard to open the Food Court and EIGHTYEIGHT Bar & Grill on the second floor of the Day Lodge before the holidays.
Alternatively, guests can visit the Garden Café and WinSport Hockey House in the Markin MacPhail Centre (at the west side of Canada Olympic Park) for a wider variety of selections.
Viewing areas
Viewing will be limited to the designated zone near the beginner area and to the new back deck of the Day Lodge. As a reminder, no foot traffic is allowed on snow.
Washrooms
Washrooms are located on the first level of the Day Lodge, which is entered via the east side of the building, and the second floor of the Day Lodge. Additional washrooms are located in the Rentals building. These are all accessible washrooms..
Accessible access to the Day Lodge
For those with limited mobility or who require a wheelchair, elevator, access to the second floor of the Day Lodge is provided by our Guest Relations team. Please call 403-247-5454 to arrange for your escorted access.
Servus Tube Park Guests
Tentative Season Dates and Timeslots*
Season: Dec. 20, 2025, to March 29, 2026
Session times:
- Fridays: 4 to 6 p.m. or 7 to 9 p.m.
- Saturdays: 9 to 11 a.m., noon to 2 p.m. or 3 to 5 p.m.
- Sundays*: Noon to 2 p.m. or 3 to 5 p.m.
*Please note that 9 to 11 a.m. Sunday sessions will be available during the holiday season from Sunday, Dec. 21, to Sunday, Jan. 4. Otherwise, private group bookings (which can be made by reaching out to sales@winsport.ca) will be prioritized during this morning session.
*Dates and timeslots are subject to change.
Tickets
Booking a specific time slot must be made in advance and can be done online here.
Once your purchase has been made, use the QR code in your confirmation email and pick up your ticket at the ticket pick up kiosk that is located along the pathway from the Servus Tube Park parking lot to the tube pick up location. Alternatively, your confirmation can be redeemed for a ticket at the ticket booth. For those purchasers who included a helmet rental, or who have arrived and would like to rent a helmet, please visit the ticket booth at the Servus Tube Park.
New parking lot and new entrance
The new parking lot and entrance is located via Piita Rise SW off Na’a Drive SW. There is no parking for the Servus Tube Park in the Day Lodge parking lot or West Overflow. Guests also cannot access the Servus Tube Park by the old entrance. Walking from the Day Lodge lot or any other lot is not advised as it is a fairly long walk.
For directions, click here or scan the QR code.
Shuttles
Please note that the shuttle is not available to the new Servus Tube Park parking lot and entrance.
Food & Beverage
Limited food and beverage services will be available in WinSport’s Snack Shack, located on the east end of Day Lodge lot. We’re working hard to open the Food Court and EIGHTEIGHTY Bar & Grill on the second floor of the Day Lodge before the holidays. There are no food and beverage options available directly at the Servus Tube Park.
Alternatively, guests can visit the Garden Café and WinSport Hockey House in the Markin MacPhail Centre (at the west side of Canada Olympic Park) for a wider variety of selections.
Washrooms
Servus Tube Park guests can access washrooms near the bottom of the magic carpet in the Servus Tube Park.
