What does the Access Card look like?
Your Access Card will not look too different from your previous lift ticket. The real difference is the technology inside. Each card has an antenna embedded around the RFID chip, which registers with the access gate when you approach the lift.
How does WinSport know that the pass belongs to me?
WinSport will have a great quality color photo associated with your customer profile in our system. This photo is displayed to our Guest Services team for validation each time you pass though one of our Access Gates.
Our software system will display this photo each time an Access Card is used to pay for a Retail or Food and Beverage item using our Resort Charge functionality. Our Staff will verify that the person using the card is the same person associated with the card in our system.
Where should I carry my RFID access card?
You must put your Access Card on the left side of jacket and in a separate pocket from things such as: cell phone, iPod, or any foil wrapped items such as gum wrappers, cold medicine, etc.
What information is stored on Pass/Ticket RFID Cards?
Each RFID tag physically contains only the randomly generated number associated with each unique user profile. No personal or additional information is stored on individual RFID Access Cards.
Do I need a new Season Pass?
Yes. Due to RFID chip integration, your existing season pass must be replaced.
Can I carry multiple Access Cards through the Access Gates, such as my child's card?
No, the card(s) may not work properly. Carry only your own Access Card when passing through the access gates.
Where will the Access Gates be located?
On both chairlifts at WinSport.
||Why RFID technology?
First and foremost it gives hands-free access to our lifts. Also, once you have the card you will be able to reload the card online at any time of day, without having to wait in any ticket lines. The reloadable card will last multiple seasons, this way you can simply purchase/reload your ticket or pass and use it season after season. Furthermore, you’ll be able to track your day on the hill and view stats such as number of runs.
Can RFID be used to access my personal information?
Each unique RFID tag contains a multiple digit number randomly associated with a user profile. This profile is kept as a secure component of our new online store and user database, and will not be accessible to other guests or employees.
Can a magnet destroy an RFID tag?
No. The chip information is not stored magnetically. Use of a magnet or other erasing devices has no effect whatsoever on the chip.
Can chips ‘survive’ in pieces of clothing, washing machines and dryers?
Yes. RFID chips are designed in such a way as to survive normal wear and tear for years, washing and drying included. The RFID access card may turn blue as the thermal ink may be activated by the extreme heat, however it will still work at the lift.
Will RFID technology interfere with my other wireless technology?
The radio frequencies used by RFID are assigned by regulatory agencies around the world to help ensure that no interference occurs.
What do I do if I lose my Access Card?
Notify Guest Services immediately and they will deactivate your old card and reissue you a new card or pass ($5 replacement fee applies).